pinoy time Privacy Policy

Information We Collect

When you register on pinoy time, we collect personal details including your full name, date of birth, email address, and Philippine mobile number. During payment transactions, we also collect billing information such as your GCash or Maya account details, which are processed securely through our payment partners. We automatically collect certain technical data when you use our platform, including your device type, operating system, browser version, IP address, and session activity logs. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall experience for players in the Philippines. We may also collect information you voluntarily provide when contacting our support team, such as the content of your messages and any attachments you send. All data collection is conducted in accordance with applicable Philippine data privacy regulations, including the Data Privacy Act of 2012.

How We Use Your Data

Your personal information is used primarily to operate and manage your pinoy time account, process deposits and withdrawals in Philippine pesos, and deliver the entertainment services you have signed up for. We use your contact details to send you important account notifications, security alerts, and — where you have opted in — promotional communications about new games, bonuses, and platform updates. Technical and usage data is analysed to improve platform performance, personalise your experience, and ensure that our responsible gaming tools are functioning correctly. We may use your data to comply with our legal and regulatory obligations, including anti-money laundering checks and age verification requirements mandated under Philippine law. We do not use your personal data for automated decision-making that produces significant legal effects without human review. If you have questions about how your data is being used, you may contact us at [email protected] at any time.

Data Sharing and Third Parties

pinoy time does not sell your personal information to third parties for marketing or commercial purposes. We share your data only with trusted service providers who assist us in operating the platform — including payment processors, identity verification services, and cloud infrastructure providers — all of whom are contractually bound to handle your data securely and only for the purposes we specify. In certain circumstances, we may be required to disclose your information to Philippine government authorities or regulatory bodies in response to a lawful request, court order, or legal obligation. If our business is acquired or merged with another entity, your data may be transferred as part of that transaction, and we will notify you in advance of any suchchange. We take all reasonable steps to ensure that any third party receiving your data maintains standards of protection equivalent to our own. For a full list of our current data processing partners, please contact [email protected].

Data Security and Retention

We protect your personal data using industry-standard security measures, including encrypted connections (TLS/SSL) for all data transmitted between your device and our servers, as well as secure storage with access controls that limit who within our organisation can view your information. Your account is protected by password authentication, and we strongly recommend enabling any additional security features available in your account settings. We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations — typically a minimum of five years following account closure for financial records. Data that is no longer required for any lawful purpose is securely deleted or anonymised in accordance with our internal data retention schedule. If you believe your account security has been compromised, please contact [email protected] immediately so we can take prompt action to protect your information.

Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the right to access the personal information we hold about you, to request corrections if any details are inaccurate, and to request deletion of your data where it is no longer necessary for the purposes for which it was collected. You also have the right to object to certain types of data processing, to withdraw consent where processing is based on consent, and to lodge a complaint with the National Privacy Commission of the Philippines if you believe your rights have been violated. To exercise any of these rights, please send a written request to [email protected] with sufficient detail to allow us to identify your account and respond appropriately. We will acknowledge your request within three business days and aim to resolve it within thirty days, in line with applicable Philippine regulations. We are committed to handling all data subject requests with transparency, fairness, and respect for your privacy.

Cookies and Tracking Technologies

pinoy time uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and analyse how players interact with our platform so we can continue to improve it. Essential cookies are required for the platform to function correctly and cannot be disabled; these include session cookies that expire when you close your browser and security cookies that help protect your account. Analytics cookies collect anonymised data about page visits, session duration, and feature usage, which we use solely to improve platform performance and user experience. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some platform features. We do not use cookies to serve third-party advertising or to track your activity on other websites. By continuing to use pinoytime.win, you consent to our use of cookies as described in this policy.